Canon : Inkjet Manuals : GX6500 series : 2114

Cause

An incompatible print setting combination has been specified for the paper loaded in the rear tray.

Note

To disable notifications for this error, disable the function to detect paper setting mismatch.

What to Do

To specify the appropriate print settings for the paper loaded in the rear tray and retry printing/copying, follow the steps below.

Select Next.
Select Cancel print.
Reload paper in rear tray.
Check paper information (paper size and media type).

The paper information is used to specify the print settings in step 5.

Check the paper information (paper size and media type) and select Yes.
Specify paper information (paper size and media type).
- When copying:
  1. Select Settings.
  2. Specify paper information (paper size and media type) that you checked in step 4.
- When printing photos saved on USB flash drive:
  1. Select at the bottom of the screen, and then select Settings.
  2. Specify paper information (paper size and media type) that you checked in step 4.
- When printing PDF documents saved on USB flash drive:
  1. Specify paper size that you checked in step 4.
Note
- For the proper combination of paper size and media type, see below.
  - Paper Settings on the Printer Driver and the Printer (Paper Size)
  - Paper Settings on the Printer Driver and the Printer (Media Type)
Redo printing/copying.

Other Measures

Load paper specified in print settings

To replace the paper in the rear tray with paper suitable for the print settings and continue printing/copying, follow the steps below.

Check print settings, and select Next.
Select Replace the paper and print.
Load paper specified in print settings into rear tray.
Check paper information (paper size and media type).

After confirming that the paper information displayed is the same as the print settings, select Yes.

Print without changing paper and print settings

For example, to continue printing/copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below.

Important

The printed result may not be the intended color or size.

Select Next.
Select Print with the loaded paper..

Note
- Depending on your printer's settings, Print with the loaded paper. may not be displayed.

Disable notifications for 2114 error

To disable the function to detect paper setting mismatch, follow the steps below.

Select (Setup) on printer's HOME screen.
Select Feed settings.
Select Detect paper setting mismatch.
Select Disable.